In this episode…It costs 5x more to acquire a new customer than it does to retain an existing one. Yet the concept of “Loyalty” has become overly commercialized, and it is costing companies their customers. According to reports, the average rate of customer retention...
Merge Your Values First with Don Scales
In this episode…A damning Harvard Business Review Report has found that between 70% & 90% of mergers & acquisitions fail. While two companies may appear to be great match on paper, they are often far from it in reality. According to a Deloitte study,...
Scale Beyond the Middle with George Bradt
In this episode…Many businesses struggle to grow beyond a particular threshold, with four out of five failing due to lack of cash to support their ambitions. As companies reach new heights in size, leaders must carefully balance the trade-offs between growth and...
Reimagine Your Legacy with Brandon Peele
In this episode…How do you define success? In today’s world, the definition of successful leadership and the evaluation of a meaningful legacy have shifted to be more expansive than dollars and cents alone. Current CEOs have redefined the role of business in society,...
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